Contact Yomega
Questions about a Yomega yo-yo, or help with an order. Here's where each one goes.
Help with an Amazon order
If you bought your yo-yo on Amazon, everything tied to that purchase is handled by Amazon customer service. They can help with shipping, payment, returns, repairs, and complaints, and it's the fastest way to get an order sorted out.
Returns, refunds & replacements
Start a return or replacement from your order page within the return window. That is the quickest route.
Shipping & delivery
Tracking, delivery dates, late packages, and damaged boxes are all handled by Amazon.
Payments & billing
Charges and billing questions go to Amazon. We never collect or see your payment details.
Defects & complaints
If a yo-yo arrived broken or stopped working, contact Amazon support through your order so the case is tied to your purchase.
Yomega product questions
For questions about a model, strings, lubrication, or the Yomega warranty, you can reach Yomega directly. Order issues for Amazon purchases still go through Amazon support above.
P.O. Box 600
Grantsville, MD 21536
USA
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